License and third-party components

Qisutu is released under AGPL-3.0-or-later. Third-party components and their notices are documented separately.

Overview

This page explains how to use License and third-party components and describes its main effects. Test changes in a test environment first whenever they may affect existing tickets, permissions, notifications, or automations.

Typical workflow

  1. Understand the AGPL license terms. Perform the function in the designated form and immediately verify the result in the corresponding overview or on the affected ticket.

  2. Observe copyright and SPDX notices. Perform the function in the designated form and immediately verify the result in the corresponding overview or on the affected ticket.

  3. Check third-party notices. Perform the function in the designated form and immediately verify the result in the corresponding overview or on the affected ticket.

Notes

  • Visible menu items and actions depend on the signed-in agent’s group and program permissions.

  • Deactivated entries are often retained for existing tickets and reports, but are no longer available for new assignments.

  • After making changes, test at least one realistic use case with a user in the affected role.